Continued growth and success for RDS provides opportunity to increase it’s workforce
Our service and installation division has seen year on year success with record breaking numbers and successful national project achievements.
Now boasting a fleet of 15 service vehicles nationwide and a successful dedicated installation division the service and installation division has now been able to not only add to its frontline workforce but also to it’s back office support network.
The first to join was Laura Powers. She joined RDS in March 2019.
Laura joins us with a wealth of service industry experience, working in the building suppliers industry for over 10 years the switch to the industrial door industry see’s her now applying her outstanding service skills into the RDS service and installation division. Laura is keen to bring her expertise to the table to help streamline processes and bring stability to a very busy department.
Laura had this to say on her new role “Having worked in a similar high pressured environment, meeting deadlines and delivering outstanding customer service was part and parcel of my day to day duties. Having spent only a few weeks with RDS I can already see my experience will put me in good stead. It’s a different industry for me but I can see the similarities on what makes for excellent service and I’m confident I can add a new dynamic to an already successful department”.
April seen the arrival of Stephen Hayward, who becomes our new UK Sales representative for the north.
Stephen has over 5 years industry experience, specialising in loading bay equipment, sectional overhead doors and also has knowledge within the high speed door sector of the industry.
Continued growth and customer liaison requirement called out for the addition of an experienced member of staff who could fulfil this requirement and Stephen fitted the bill perfectly.
“When I started in the industry I was instantly addicted to the fast nature of it and found myself constantly looking at what was new and who was doing what etc. Having worked in the industrial parts sector of the industry when the opportunity came about for me join RDS and see the other side of things I jumped at it. I’m looking forward to getting out on the frontline dealing with customer requirements and I’m really excited about seeing projects from conception right up to completion and handover”.
Stephen will now be heading up all of our northern operation, from customer visits, surveying and quotations. Stephen will also work closely with all of our northern based engineering teams ensuring that our high levels of workmanship are adhered to at all times and making sure RDS is at the very forefront of all industry trends and innovations.
Glenn Rowland, RDS Managing Director had this to say about the RDS successes and the new additions “Its humbling for me to see how much the business has grown in just the last 5 years. This is down to the focus, drive and hard work of all staff, everyone has a part to play in the success story of RDS. It’s not until you take a step back and look at what has been achieved in the last few years and what is in the pipeline going forward that actually appreciate the magnitude of it all. It really is a proud moment and I am so happy that all the hard work is paying off. Laura and Stephen are very much welcome additions, both of them bring different skill sets to the mix and I am sure in their own way will bring a fresh approach to the business ethic and will contribute to the next phase of the business development and future successes.”